Terms of Service
Version 1.1 — Effective 8 April 2026
These Terms of Service (“Terms”) govern your access to and use of Guest Booking System (“the Service”), operated by My Future Business® (“we”, “us”, “our”). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. Description of Service
Guest Booking System is a software-as-a-service (SaaS) platform that enables podcast hosts and show operators (“Hosts”) to manage guest applications, scheduling, payments, and communications. Guests (“Guests”) can use the Service to apply to appear on podcasts and manage their bookings.
We are a platform intermediary. We are not a party to any booking agreement between a Host and a Guest. We do not guarantee the quality, accuracy, or outcome of any interview or booking arranged through the Service.
2. Account Registration
- You must be at least 18 years old to create an account.
- You must provide accurate and complete information during registration.
- You are responsible for maintaining the security of your account credentials.
- You are responsible for all activity that occurs under your account.
- You must notify us immediately at support@guestbookingsystem.com if you suspect unauthorised access to your account.
- We reserve the right to terminate accounts that contain false information or that violate these Terms.
3. Host Terms
3.1 Subscription. To access Host features, you must subscribe to a paid plan (Founding Member or Monthly). Subscriptions are managed via Stripe. By subscribing, you authorise us to charge the applicable fees.
3.2 Accuracy. You are responsible for ensuring your show profile, availability, and booking information are accurate and up to date.
3.3 Guest treatment. You must treat Guests professionally and fairly. You must not discriminate against Guests on the basis of race, gender, religion, nationality, sexual orientation, disability, or any other protected characteristic.
3.4 Booking fees. If you charge Guests a booking fee, you are solely responsible for setting appropriate fees. Booking fees are paid directly into your own connected Stripe account. You are responsible for refunds to your Guests (which are taken from your Stripe account), Stripe’s card processing fees, card disputes (chargebacks) and any taxes on your booking fees. Guest Booking System never pays these on your behalf. You must keep your Stripe account able to accept payments and refunds.
3.5 Honouring approved bookings. Once you approve a booking, you must make reasonable efforts to honour it. If you must cancel, you must notify the Guest promptly and process any applicable refund.
3.6 Google Calendar integration. If you connect your Google account, you grant us permission to create Google Calendar events and Google Meet links on your behalf. You may disconnect this integration at any time.
4. Guest Terms
4.1 Accurate applications. All information you provide in a guest application must be truthful and accurate. Providing false credentials or misrepresenting yourself is grounds for immediate account termination.
4.2 Booking fees. If a Host charges a booking fee, you agree to pay it as part of the booking process. All fees are displayed clearly before payment.
4.3 Attending bookings. If you confirm a booking, you must make reasonable efforts to attend at the agreed time. If you cannot attend, you must notify the Host as early as possible via the platform chat.
4.4 Professional conduct. You must conduct yourself professionally before, during, and after any interview arranged through the Service.
5. Payments and Fees
5.1 Platform subscriptions. Host subscription fees are charged at the rates displayed on our pricing page at the time of purchase. Founding Member is a one-time lifetime fee. Monthly plans are billed monthly and may be cancelled at any time.
5.2 Guest booking fees. Booking fees are set by individual Hosts, not by us. They are paid directly into the Host’s own Stripe account; we are not a party to that payment and never hold it. The Host is the merchant of record and is responsible for refunds, card processing fees, disputes and taxes on booking fees.
5.3 Taxes. All prices are exclusive of applicable taxes unless stated otherwise. You are responsible for any taxes applicable in your jurisdiction.
5.4 Payment processors. Payments are made by card and processed by Stripe. By making a payment, you agree to Stripe’s terms of service. We do not store your payment card details.
5.5 Refunds. Please refer to our Refund Policy for full details.
6. Prohibited Conduct
You must not use the Service to:
- Violate any applicable law or regulation
- Harass, threaten, or harm other users
- Post false, misleading, or defamatory content
- Spam, phish, or send unsolicited commercial communications
- Attempt to gain unauthorised access to our systems or other users’ accounts
- Reverse engineer, decompile, or attempt to extract our source code
- Use automated tools to scrape, crawl, or extract data from the Service
- Resell or sublicense access to the Service without our written permission
- Impersonate any person or entity
- Upload malware, viruses, or any harmful code
7. Intellectual Property
The Service, including its design, code, content, trademarks, and logos, is owned by My Future Business® and is protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to use the Service for its intended purpose.
You retain ownership of any content you submit (application materials, messages, show profiles). By submitting content, you grant us a limited licence to store and display it as necessary to operate the Service. We do not claim ownership of your content.
8. Disclaimers
The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components.
We are not responsible for the conduct, content, or actions of any Host or Guest using the Service.
9. Limitation of Liability
To the maximum extent permitted by law, My Future Business® and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or business opportunity, arising out of or in connection with your use of the Service, even if advised of the possibility of such damages.
Our total aggregate liability to you for any claim arising out of or relating to these Terms or the Service shall not exceed the greater of: (a) the total fees you paid to us in the 12 months preceding the claim, or (b) USD $100.
Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
10. Indemnification
You agree to indemnify, defend, and hold harmless My Future Business® and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of your use of the Service, your violation of these Terms, or your infringement of any third-party rights.
11. Term and Termination
These Terms remain in effect while you use the Service. You may close your account at any time by contacting us. We reserve the right to suspend or terminate your account at any time if you violate these Terms, with or without notice.
Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive termination (including payment obligations, intellectual property, disclaimers, limitation of liability, and indemnification) shall survive.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of Australia, without regard to conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts of Australia. If you are located in the EU, you may also have rights under EU consumer protection laws which these Terms do not limit.
13. Dispute Resolution
13.1 Informal resolution. Before initiating any formal legal proceeding, you agree to contact us at support@guestbookingsystem.com and give us 30 days to attempt to resolve the dispute informally. Both parties agree to negotiate in good faith during this period.
13.2 Mediation. If informal resolution fails, either party may request non-binding mediation before a mutually agreed mediator. The costs of mediation will be shared equally unless the mediator directs otherwise.
13.3 Jurisdiction. If mediation is unsuccessful or waived, any dispute arising out of or in connection with these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Australia in accordance with Section 12 (Governing Law). Nothing in this clause prevents either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction.
13.4 Individual claims only. All disputes must be brought in your individual capacity and not as a plaintiff or class member in any purported class action, collective action, or representative proceeding. You waive any right to bring or participate in a class action against us.
13.5 Limitation period. Any claim arising out of or relating to these Terms or the Service must be brought within one (1) year of the date the cause of action arose, to the extent permitted by applicable law.
14. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes by email at least 14 days before they take effect and by updating the version number and effective date above. Your continued use of the Service after that date constitutes acceptance of the updated Terms.
The Guest & Host Directory
This part applies when you use the Guest & Host Directory. The Content and Acceptable Use Policy, and Reporting, Takedown and Appeals, also apply to the directory and are listed on the Policies page.
1. What the directory is
The Guest & Host Directory is a place on Guest Booking System where hosts and anyone with a message to share can find each other. When two people agree to an interview, the application, any payment and the booking happen through the booking system.
This part of the Terms of Service applies to the Guest & Host Directory. Where it and the rest of these Terms differ about the directory, this part applies.
We provide the place to connect. We are not a party to any interview, we do not choose or endorse anyone, and we do not promise that any request will be accepted or that any interview will take place or be published.
2. Who can join
- You must be 18 or over.
- One person, one account. You are responsible for keeping your sign-in details safe.
- Joining and having a profile is free for guests and for hosts.
- Nobody approves a profile before it is published. You publish it yourself, and you are responsible for what it says.
3. Your profile
- Everything you add to a published profile is public and can be read by anyone, including people who are not signed in.
- You must only add information that is true and that you have the right to share, including your photo and any video.
- You give us permission to show your profile in the directory, in search results on this site and, if you tick the box that allows it, in the weekly directory email. You can withdraw this by hiding your profile.
- You can hide your profile at any time from your profile screen. It leaves the directory straight away and you can publish it again later.
- Your email address and phone number are never shown in the directory and are not passed on when a request or invitation is sent.
4. Facts the system works out
Some facts on a listing are worked out by the system and cannot be typed in: when a show last published and how often (read from the show’s own feed), how quickly a person usually replies, verified interviews, and a show’s publishing record. We work these out from what the system can see. They are information, not a recommendation, and a feed that cannot be read may leave a fact blank or out of date.
5. Requests and invitations
- A guest may ask to appear on a show, and a host may invite a guest. Each includes a short note.
- You may send up to 10 requests or invitations in any 24 hours.
- The other person has 7 days to reply. After that it expires.
- Either person may decline, and may give a reason. The reason is shown only to the other person.
- You may block someone. They can then no longer send you requests or invitations.
- Do not use requests or invitations to sell, to advertise, or to move a person off Guest Booking System before an interview is booked.
6. Free and paid interviews
A listing states whether an interview is free or paid, and the price, before a guest asks. The price cannot go up after the guest has asked. Paid interviews are covered by the part of the Refund Policy on paid interviews.
7. Hosts and the plan
- Listing a show is free.
- The first time a host invites a guest or accepts a request, the host needs the host plan, which is $27 USD a month. Nothing is charged before the host chooses to start it.
- An interview that is already booked goes ahead even if the host later cancels the plan.
8. Suspension and removal
We may suspend or remove a profile that breaks these terms or the Content and Acceptable Use Policy, that is reported by several different people, or that belongs to a host who breaks the publishing promise for a paid interview. How this works, and how to ask us to look again, is set out in Reporting, Takedown and Appeals.
9. Our responsibility
The limits on our responsibility elsewhere in these Terms apply to the directory. Nothing in these Terms removes any right you have under the Australian Consumer Law or any other law that cannot be excluded.
These terms are governed by the laws of South Australia.
15. Contact
Questions about these Terms? support@guestbookingsystem.com